I saw a trending topic in Facebook about a particular 5-year-degree holder from National University under the name Erickson Ignacio Marcos wherein (as I read the article of the one posted) it seems Erickson is mocking the Call Center Agent job. It is no longer a unique issue in the Philippines because a lot of the same stories have done in the past but what made it caught my attention is the EXAGGERATION of the NETIZENS in dealing with the issue. Let us first read the whole statement posted by Erickson in his Facebook account which i think is already deactivated.
Reading the original post will actually explain everything I wanted to say but let me reiterate my point.
I personally dreamed to be a call center agent way back in college, but I think God prepared something different for me so I ended up in my own field and I cant see anything wrong in being a call center agent anyway, in fact it is one of the highest paying job in the country and for that reason, call center agents are one of those "HIGH TAX PAYER" so they value a lot in the government.
Personally, I don't agree in Erickson's statements it has a lot of MISCONCEPTION, MISUNDERSTANDING, and maybe IGNORANCE of the real ESSENCE of a CALL CENTER JOB, but I understand where he is coming from.
If we will look closely on the post, Erickson has a lot of disclaimers every time he will step on the red zone of mocking the CSR job by putting "no offense". Besides, what he is actually mocking and also disappointed is, their school (the National University) for referring their graduates (specifically him) in a job wherein sometimes we don't need a 5-year-degree to obtain. From how I understand in his post, their University itself (correct my if I'm wrong in using 'it' for a university) is not confident enough to refer their products in the company where they can apply every knowledge that they (the university) injected to their students as far as their (the students) chosen field is concern.
Some of the comments that i read done by the netizens who showed their angry and disappointments are the following:
To Erickson Ignacio Marcos, I understand your points but I just hope you made it more comprehensive and you use appropriate words. The people is expecting a lot from you since you highlighted that you are a 5-YEAR-DEGREE holder.
To the netizens like me, let us not be drowned to our emotions. We all have different challenges in life, different way of expressing our selves. I noticed that the comments are more harsh than the statement done by Erickson.
Let us review our basic rule in the argument.
"Attack the REMARKS not the PERSON, that is a FALLACY of AD HOMINEM"
I neither against nor in the side of anyone on this matter, I'm just stating by points and trying to read between the lines. Thank you fro reading. :)
Feel free to leave your comment.
I personally dreamed to be a call center agent way back in college, but I think God prepared something different for me so I ended up in my own field and I cant see anything wrong in being a call center agent anyway, in fact it is one of the highest paying job in the country and for that reason, call center agents are one of those "HIGH TAX PAYER" so they value a lot in the government.
Personally, I don't agree in Erickson's statements it has a lot of MISCONCEPTION, MISUNDERSTANDING, and maybe IGNORANCE of the real ESSENCE of a CALL CENTER JOB, but I understand where he is coming from.
If we will look closely on the post, Erickson has a lot of disclaimers every time he will step on the red zone of mocking the CSR job by putting "no offense". Besides, what he is actually mocking and also disappointed is, their school (the National University) for referring their graduates (specifically him) in a job wherein sometimes we don't need a 5-year-degree to obtain. From how I understand in his post, their University itself (correct my if I'm wrong in using 'it' for a university) is not confident enough to refer their products in the company where they can apply every knowledge that they (the university) injected to their students as far as their (the students) chosen field is concern.
Some of the comments that i read done by the netizens who showed their angry and disappointments are the following:
However, I found an interesting comment under the name of Tante Naliw
To Erickson Ignacio Marcos, I understand your points but I just hope you made it more comprehensive and you use appropriate words. The people is expecting a lot from you since you highlighted that you are a 5-YEAR-DEGREE holder.
To the netizens like me, let us not be drowned to our emotions. We all have different challenges in life, different way of expressing our selves. I noticed that the comments are more harsh than the statement done by Erickson.
Let us review our basic rule in the argument.
"Attack the REMARKS not the PERSON, that is a FALLACY of AD HOMINEM"
I neither against nor in the side of anyone on this matter, I'm just stating by points and trying to read between the lines. Thank you fro reading. :)
